Privacy Policy
Last updated: February 2026
1. Information We Collect
We collect information you provide directly, such as your name, email address, phone number, and business details when you create an account, write a review, or claim a business listing. We also automatically collect certain technical data (IP address, browser type, device information, pages visited) to operate and improve the Platform.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account.
- Display reviews and business listings on the Platform.
- Send transactional emails (verification, review invitations, notifications).
- Process subscription payments for business plans.
- Detect and prevent fraud, spam, and abuse.
- Improve and personalise the Platform.
3. Sharing of Information
We do not sell your personal information. We share data only with:
- Service providers who help us operate the Platform (hosting, email delivery, payment processing).
- Other users, to the extent your review or public profile information is visible on the Platform.
- Authorities, where required by law or to protect our rights and users.
4. Cookies
We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Platform is used. See our Cookie Policy for details.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
You can access, update, or delete your account information at any time from your account settings. You may also contact us to request a copy of your data or to ask that it be deleted, subject to applicable law.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
The Platform is not directed at children under 16. We do not knowingly collect personal information from children under 16.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the Platform after changes constitutes acceptance of the updated policy.